Buy second-hand cars but get papers first-hand

As per the agreement between them,the entire payment was made save for Rs 10,000. This amount was to be paid when the documents of the car were handed over. Bansal said that despite several reminders,the trader did not give him the documents,and hence he was unable to use the car. Finally,Bansal had to knock the doors of the Forum.

In its decision,the Forum directed the trader to get the car transferred in Bansal’s name within a month,pay him Rs 25,000 as compensation,and Rs 2,200 as cost of litigation. The Forum decided that if the car was not transferred to Bansal’s name in a month,the trader would not be entitled to the balance payment of Rs 10,000.

The trader appealed against the order in the UT Consumer Disputes Redressal Commission. After considering the case,the Commission dismissed his appeal and upheld the order given by the Forum.

In another case,Vikram Sharma of Sector 21 complained against a resident of Kishangarh,from whom he purchased a second-hand Scorpio. Sharma said the seller retained the original documents,for transferring the vehicle in his name. Despite waiting for several weeks,this was not done. Sharma complained that finally,the sellers refused to transfer the Scorpio in his name and as a result,he was not able to use the vehicle.

In his reply,the original owner denied that Sharma had purchased the Scorpio from him. He said he had sold the vehicle to another man,who in turn sold it to Sharma.

After considering the case,the Forum concluded that Sharma had purchsed the Scorpio from the original owner. In this light,the Forum directed the owner to transfer the vehicle in Sharma’s name,and given him compensation of Rs 50,000 for unfair trade practice.

In a third case,Gurbakhash Singh Majhu of Sector 15 purchased a car from a nationalised bank. Here too,he was not handed over the original Registration Certificate (RC) of the vehicle,on the ground that the bank would arrange for the necessary No Objection Certificate (NOC) from the Registering Authority at Delhi. This was not done,and Majhu finally had to seek justice from the UT Consumer Forum.

The bank gave various arguments to justify the delay in getting the NOC and the new RC from the Delhi Transport Authority. But the Forum observed that the bank had been callous in providing the NOC to the buyer. In this light,the Forum directed the bank to hand over the essential documents immediately,pay Rs 15,000 to Majhu for the harassment caused to him,and Rs 5,000 as cost of litigation.

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