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The inquiry report into the Kurla BEST bus accident on December 9, which claimed nine lives and injured 40 others, has concluded that the driver was responsible for the tragedy, and the bus had no mechanical faults. The Brihanmumbai Electric Supply & Transport (BEST) administration submitted the report to Chief Secretary Sujata Saunik.
The internal investigation revealed that the driver, Sanjay More, had undergone only three days of training instead of the prescribed 15 days. The report also pointed out that Maurya Trans-India, the sub-contractor responsible for supplying the bus and drivers, had failed to complete the necessary contractual documentation with BEST.
Following the accident, More had alleged that a mechanical failure caused the mishap. However, inspections by Regional Transport Department officials confirmed that the bus was in proper working condition. Medical tests also cleared the driver of alcohol consumption or any mental health issues.
“More claimed that there was a mechanical failure in the bus, but that was ruled out by RTO people. During our internal investigation, we derived that the driver was at fault,” said a senior BEST official
The inquiry highlighted that More, who had experience operating manual-gear diesel buses, was assigned to drive an automated electric bus without sufficient training. Maurya Trans-India reportedly deployed him on December 1, just three days after his brief training, which the report identified as a critical lapse in judgment contributing to the accident.
BEST officials noted that additional scrutiny will be placed on training and deployment processes to prevent such incidents in the future. The findings have raised serious questions about contractors accountability and driver preparedness, particularly for operating modern electric buses.
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