Journalism of Courage
Advertisement
Premium

Access denied

Digitisation of the EPFO is stalled. So who is answerable for delayed reform, and non-reform?

.

An estimated 40 million people are affected by the Employees’ Provident Fund Organisation (EPFO). Indeed, the implications are broader, since in all social security delivery the UPA’s proclivities are against private sector delivery; instead, government delivery is preferred. Today, PF primarily means the organised sector. However, the UPA’s model of some elements of social security delivery for the unorganised sector is based on the EPFO. There are issues of guaranteed returns under PF and what PF means, over and above gratuity and pensions. But in a narrower sense, the EPFO is inefficient and even corrupt. The use of information technology can increase transparency, reduce transaction costs, remove discretion and increase speed. That’s the heart of e-governance, and though there are documented successes in different sectors and states, the EPFO would have been the big one. Its reinvention was launched with fanfare seven years ago with the aim of re-engineering ancient business processes, and replacing manual computing with computerisation. It is tragic that the task had to be spearheaded by the labour ministry, not the most reform-minded and nimble of ministries. Witness its dithering over labour market reforms, not to be interpreted as changes in the Industrial Disputes Act alone. When was the last time the labour ministry mentioned the Second National Commission on Labour?

The issue isn’t the contractual dispute between the EPFO (and its board) and Siemens Information Systems Limited (SISL). It may well be that SISL erred in reading the fine print and over-estimated the EPFO’s capacity to deliver data. Such problems have also been encountered in opening up power sector distribution. Also, SISL didn’t anticipate that promissory estoppel doesn’t apply to government policy and what one government proposes, a successor can dispose; even decisions are vetted and monitored by external committees and experts. After all, there is money to be made from status quo, even if there are question marks on National Informatics Centre’s capacity to deliver.

Who is now culpable for the resources already sunk into the erstwhile reform plan and the opportunity costs of delayed reform and non-reform? There is limited scrutiny, despite Parliament, of the misuse of public money. Principles of tort and extracting compensation should apply to such cases. On a broader point, labour should be moved from the Concurrent to the State List of the Seventh Schedule. Not only will that push reforms, it will eliminate the need for a Union labour ministry.

Tags:
Edition
Install the Express App for
a better experience
Featured
Trending Topics
News
Multimedia
Follow Us
Express InvestigationAfter tax havens, dirty money finds a new home: Cryptocurrency
X