IT’s next move

• Apropos of ‘Where to next? A road map for Indian IT majors’, I am a consultant based in Dublin ...

• Apropos of ‘Where to next? A road map for Indian IT majors’, I am a consultant based in Dublin Ireland. Indian IT companies will find themselves under tremendous cost pressure and strong competition from the West in the next few years. I absolutely agree that the internal business processes are the key to reducing the cost and adding value to IT operations. I think there’s big scope for improving internal processes in Indian IT companies. They should invest in technologies, methodologies and practices for achieving western standards, which would not necessarily decrease

costs but will help Indian IT to offer value added services. India Inc should come out of the mindset that they are cheap labour.

— Gopal Vaitha On e-mail

Justice principle

• Like their counterpart, the BJP, the Congress party has also damaged India through scams and corruption as well as by the murder of 3,000 Sikhs during the rampage of ’84 to avenge the assassination of Indira Gandhi (‘Ghosts of ’84’, IE, April 17). In a civil society, no one is allowed to take the law into his/her own hands. The Congress party was, therefore, totally out of line for its handling of those riots. The present power brokers of the Congress have no right to hang on to Gandhi’s image, for they have violated the Constitution as well as Gandhiji’s golden principles of nonviolence and tolerance. The victims of those murdered in the riots are today in as much pain as they were in ’84. The people who committed atrocities in ’84 as well as in 2002 have to be booked and must face the justice system to ensure that more episodes like those of ’84 and 2002 do not occur.

— Arvind Amin On e-mail

Great response

• I am an Indian living and working in Dubai. Throughout the cricket series, each and every Pakistani I met, irrespective of their social standing, has been absolutely superb in their responses towards it. Not even once did I hear anybody uttering a single word against India. And they have really been graceful in defeat, too. I pray and hope that this remains so forever!

— A. Roychowdhury On e-mail

Cricket, bah!

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• Iscricket everything in India? Why do you create so much hype over it? It’s not even a sport like soccer, and the fact is that the Aussies are way ahead of us. Yet, when I see your newspaper, there’s this perpetual talk about silly cricket. There are so many other problems haunting us Indians. Just wake up and discern them!

— Navin On e-mail

You got it wrong

• We are pained to read the Mumbai edition carrying the headline, ‘Sagging sales: HLL shunts chairman in major reshuffle’ (IE, April 16). The press release issued by the company yesterday had detailed the rationale behind the management change in HLL. It is reiterated that M.S. Banga continues to be the chairman of HLL, while concurrently taking over additional charge of Unilever’s HPC Asia business. This HPC Asia business is very large — almost three times that of India in turnover. As such very clearly Mr Banga, who has been entrusted a significantly larger portfolio and responsibility in the international division of Unilever in addition to his present, continuing role of chairman, HLL.

— Shubhabrata Bhattacharya Hindustan Lever Ltd Mumbai