Lokshahi Din draws lacklustre response

and as many as 12 complaints were received. He said that complaints in the Janata Din were mostly civic in nature, while the Lokshahi Din held in the Collector’s office was not because there is a seperate Lokshahi Din held in the BMC headquarters of Mumbai, Pune and Nagpur.

According to Chakrabarty, the nature of complaints handled by him and officers of various departments inlcude police, revenue, PWD etc and the complaints of these nature are very less compared to civic complaints that include encroachments, problems pertaining to Maharashtra Housing and Area Development Authority (MHADA), co-operative housing societies, hawkers etc.

He is, however, hopeful that the response to the Lokshahi Din held on the next day would be much better and said that all the complaints which are dealt with in the Lokshahi Din are response-based and unless people come forward, it will not be discussed. Chakrabarty felt that in order to ensure the success of the Lokshahi Din, it is necessary to build the confidence of the people and urged members of the public to come forward immediately with their complaints.

Chakrabarty said that compared to Janata Din, Lokshahi Din is more people-oriented, citizen-friendly and more comprehensive. Elaborating on these advantages, Chakrabarty said that the new system is more interactive and aggrieved citizens are immediately informed about the status of their cases. He said that the grievances have to be redressed within one month and pointed out that the guardian minister of a particular district will be personally involved in each case.