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Journalism of Courage
MUMBAI, JAN 10: The future of banking services would rest on technology and communication system, said K Kannan, CMD of Bank of Baroda. Technology would be akey input both for tearing up internal efficiency of banks and also for improving the quality of customer service. In the management of banking operations, technology would facilitate speedy processing of data and building up decision support system, he said here today while delivering the valedictory address on “Banking in the new millennium” at the exhibition on “Banking, Housing and Housing finance” organised by the South Indian Education Society (SIES).
FIs like RBI, SBI, BoB, Corporaiton Bank, LIC, LIC Housing, GIC housing, Citibank, UTI, MTNL, participated in the exhibition. He said with the entry of overseas financial intermediaries into domestic financial markets, the operational risks would go up.
