EXL appoints Bill Bloom as Executive VP,GCS

Bill will join EXL’s Executive Committee and will lead all client-facing functions in a unified fashion including sales and marketing,strategic account management,and Transformation services.

Before joining EXL,Bill was with Travelers,where he was Executive Vice President,Insurance Operations and Information Technology,responsible for policyholder and agency services as well as technology across the enterprise.

Bill joined Travelers in 2003 as the company’s Chief Information Officer. In 2006,he was given the additional responsibility of Insurance Operations which includes their service centers,underwriting support and policy processing,agency operations,and billing.