Premier luxury car manufacturer Mercedes Benz and one of its Chennai-based dealers have been ordered by the national consumer commission to pay Rs 2 lakh as damages to a customer for selling him a used demo car.
“Selling of used demo car without the knowledge of the customer amounts to an unfair trade practice within the Consumer Protection (CP) Act,” the National Consumer Disputes Redressal Commission said.
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“Any false representation of rebuilt,second-hand,renovated,reconditioned or old goods as new goods,for the purposes of promoting sale thereof,amounts to an unfair trade practice and the victim deserves to be compensated,” the NCDRC bench of Justice R K Batta and member Vinay Kumar said while ordering compensation.
