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Journalism of Courage
Snapdeal has launched a ‘90 minutes reverse pick-ups’ service in which customers wishing to return or replace their online orders will be reached within 90 minutes of intimation. Snapdeal has parterned with supply-chain firm Gojavas. The service is currently live in 15 cities and Snapdeal aims to enable swift, hassle-free returns as well as refunds.
“Snapdeal and gojavas have been working together to augment the logistics ecosystem in the country by bringing innovative customer-focused solutions. The 90-minute reverse pick-up facility is a continuing collaborative effort to design insightful logistics solutions that strengthen our supply chain infrastructure,” said Ashish Chitravanshi, Vice President Operations, Snapdeal.
Both teams at Snapdeal and gojavas are looking to expand this service to all the 300 cities within the next three to five months.
