How AI is changing the way businesses operate in a pandemic

In this episode of Indian Express’ technology podcast, host Nandagopal Rajan is joined by Gargi Dasgupta, Director of IBM Research in India, to discuss how the pandemic has accelerated the adoption of Artificial Intelligence (AI). From how AI helped businesses reach out to customers and how it is changing the nature of jobs to the humans vs AI debate and the data bias—they discuss it all.